Privacy Policy
This document outlines how iWild Casino gathers, handles, and safeguards information related to visitors and registered players. It also explains the choices you have regarding the use of that information.
Categories of information we handle
Registration details such as full name, date of birth, residential address, and contact methods are collected to comply with Curaçao Gaming Control Board obligations under licence OGL/2024/758/0228 and to verify the identity of every account holder.
Technical signals including device fingerprints, browser metadata, IP address, and gameplay telemetry are recorded to maintain platform stability and detect irregular behaviour.
Purposes for processing
We rely on your information to operate your wallet, process deposits and withdrawals, deliver customer assistance, and honour responsible gaming preferences you have configured.
Anonymised statistics help our product teams evaluate game performance and improve navigation, while marketing communications are sent strictly on an opt-in basis and may be revoked at any moment.
Sharing with third parties
Payment processors, KYC verification vendors, and game studios receive only the minimum information required to complete a specific function on behalf of iWild Casino.
Regulatory authorities and law-enforcement bodies may receive disclosures when a valid legal order is presented or when fraud, money-laundering, or terrorism financing is suspected.
Retention windows and your rights
Account records are kept for the duration of the relationship and for a further ten years after closure, in line with Curaçao anti-money-laundering provisions.
Players residing in Canada and other jurisdictions with comparable statutes may exercise rights of access, rectification, portability, or erasure by submitting a written request through the verified contact channels listed below.
Cookies and tracking technologies
Strictly necessary cookies enable login persistence and session security; these cannot be disabled without losing core functionality on iWild Casino pages.
Optional analytics and preference cookies can be managed from the consent banner shown on your first visit or from the cookie settings panel accessible in the website footer.
Where to get help
- Data protection inbox reachable via gdpr@iwildnorth.com
- Live chat available 24/7 from any logged-in page of iWild Casino
- Postal correspondence to the licensee address shown in the website footer